University Information Services
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Contact the Helpdesk


Helpdesk Zoom Meeting 
(weekdays 11 a.m.-2 p.m.)

Phone: 503-352-1500
(MTWF 8a-9p, R 8a-5p, Sa 1-9p, Su 12-8p)

Web help requests: Services Portal

UIS Mission

Empower, support and facilitate the university to further its mission through the effective use of information technology.

UIS Goal

University Information Services will provide a rich, secure and sustainable technology environment, and will be the top-rated higher education technology services team in Oregon. We strive to be strategic partners, enabling individuals to engage current and evolving technologies to advance their academic and research activities.

UIS Values

  • Partnership: Strengthening collaborative and strategic partnerships with every area of the university to support their unique needs and business processes, and assisting the university as a whole in practicing mature IT project and data governance.
  • Reliability: Providing a sustainable, well-supported, dependable, and proactive IT environment while continuing to facilitate innovation at the edges of our standards.
  • Innovation: Advocating for the availability of new and existing technology, and best practices for its use, in order to enable prosperity and excellence at Pacific.
  • Integrity: Contributing to Pacific's open and mutually respectful environment by being honest, transparent, equity-centered, receptive to feedback, driven by results, and customer service-oriented.
  • Guardianship: Protecting Pacific and the information under our care from those who would seek to do technological harm as well as from: compliance issues, loss of important records, unexpected or unreasonable costs, and overuse of limited shared resources.

UIS Staff

Brandon Gatke, Chief Information Officer / Chief Information Security Officer  
Bryan Valtierra, Budget & Office Manager  
Brian King, Senior IT Director  

Technical Operations and Enterprise Data Systems

Brian King, Senior IT Director Brandon Gatke, Chief Information Officer / Chief Information Security Officer
   Brandon Browning, Senior Systems & Database                          Administrator    Dave Morelli, Enterprise Database Administrator
   Eric Lambert, Senior Network Systems Engineer    Katie Morgan, Business Analyst/Project Manager
   David Rosalez, Network Operations/Telecom Analyst    Peter Morgan, Programmer/Business Analyst
   David Van Diest, Windows Systems Administrator    Greg Paetzhold, Enterprise Systems Administrator
   Scott Wiesenmeyer, Network Administrator    Jeremy Coatney, Business Analyst/Programmer
   

Technology Helpdesk

Brian King, Senior IT Director  
      Bill Carrigan, Senior Helpdesk Supervisor - Forest Grove       Rutul Patel, Senior Helpdesk Supervisor - Hillsboro
          Mathew Flaherty, Helpdesk Specialist             Bao Teav, Helpdesk Specialist
           Colin Nealon, Senior Helpdesk Specialist      Dale Miguel, Classroom Technology Systems Analyst
   

Healthcare Clinic Information Technologies

Brian King, Senior IT Director  
      Colton Underhill, Healthcare Information Technology               Supervisor  
            Cory Delaney, Clinic Technology Systems Analyst