This course focuses on human resources management in healthcare organizations with a strong emphasis on diversity, personnel administration, and labor relations. Students will cover a variety of topics including: recruitment and retention of clinicians; behavioral implications of the legal-regulatory environment; compensation and benefits; economic, cultural and technical forces that affect the management of healthcare employees; conflict resolution; the importance of staff training and career development; and employee morale. The course examines the regulations governing human resources management including occupational safety and health, fair employment practices, wrongful termination, and privacy issues. Students also will learn about organizational theory and behavior, personnel and labor relations laws, and how to analyze human resources/labor relations issues and effectively manage problems and build strong supervisory practices. 3 credits.
Managing Human Res & Diversity in HC